A Dorchester opticians has crowned Branch of the Year for its “first-class” customer service.

The Scrivens Opticians & Hearing Care branch on South Street won the award after coming top in its region to clinch the title at the company’s annual conference and awards ceremony.

 Branch manager Julie Gibson, who has worked for the company for 10 years, said: “The team and I are delighted to be recognised at our annual awards.

This accolade is thanks to a positive, strong team who work really well together with our optometrist and audiologist to provide both a professional and friendly service, which our customers really appreciate.”

Family business Scrivens Opticians & Hearing Care was founded in 1938 and has over 170 branches across the U.K. As well as Scrivens Opticians, it has acquired a number of practices over the years to extend its branch network even further across the country.  

The award celebrates the teams who provide high levels of customer care, a general positive attitude, optical and hearing expertise, and all-round professionalism.

Commenting on the annual awards, Scrivens chairman Nicholas Georgevic said: “Our success is thanks to the fantastic people who work in our branches to deliver a great community and customer-focused service.

“This year marked Scrivens’ 85th anniversary, so the awards were an extra special occasion for the whole team. Congratulations to our Dorchester branch, who are very worthy winners! Julie and her team have demonstrated first-class customer service and had a great year.”