A resident living on a street used to transport cruise ship passengers say the situation is still 'chaos' in the residential roads.

Jenny Rains, who lives in Rodwell Avenue, says that the area is unsuitable to be used as a pick-up and drop-off point for tourists.

Thousands of new visitors have been arriving into the town from Portland Port, where several large vessels have docked throughout the summer. 

But the issue of transporting people between the ships has led to problems in residential streets including Rodwell Avenue, Newtons Road and The Maltings.

Ms Rains says that on a day when two cruise ships sail in, she has counted a coach passing her house every two and a half minutes.

This has caused properties to 'shake' and lowered the air quality in the area, she added, as coaches rev their engines to make it uphill.

Queues of people have also formed on the streets in hot weather and no facilities to wait for coaches, including pensioners.

Ms Rains also said coaches have been unable to manoeuvre due to narrow roads while parked cars have made it impossible for traffic to flow, with some motorists forced on to pavements to make way for the larger vehicles.

The issue was reported in the Dorset Echo back in May when residents described the situation as 'chaos' - and Ms Rains says this is still the case.

A traffic management officer has been employed with signs to help manage vehicles but Ms Rains says that 'tempers are flaring'.

"It doesn't matter how much they try to manage it, the simple answer is, there's just too much of it," she added.

"The road has provision for resident parking at both ends. There is not room for parked cars, a bus travelling in one direction and other traffic going in the other direction.

"Traffic shouldn't have to bump up the kerb to make room for these buses.

"The noise and fumes of these buses all day long is unacceptable. They are quite noisy and Rodwell Avenue is on a slope so their engines are working hard.

"On a day where there are a lot of buses it is quite unpleasant. We have been here for seven years but this year is the worst."

Taxis were also previously using the roads to pick up tourists but have since been moved to the Brewers Quay car park.

Ms Rains said that there are alternative routes coaches could take. 

She suggested they use the former council offices near The Quay as a base, which they could access using Abbotsbury Road and the Chickerell link road.

The Swannery car park and Weymouth Pavilion were two other options for coaches to pick-up and drop-off, Ms Rains added.

Traffic could also be made worse in the future when development schemes get going, including long-awaited plans at Brewers Quay.

A spokesperson for Portland Port said: “We have contracted a professional traffic management company as requested by Dorset Council to help minimise the impact in the area.

“Our shuttle bus operators have also reconfigured journeys to stagger the arrival of vehicles and limit the number in the road at any one time. We will continue to monitor the situation.”

A Dorset Council spokesperson said: “Portland Port are providing traffic management and taxis are using Brewers Quay car park.

"We have received no complaints since this was introduced but continue to monitor the situation.”

The next cruise ship is planned to sail into Portland Port on Saturday, July 8. The American liner Regal Princess will bring 3,600 passengers.