A MUM has been left disappointed after years of requests to have a trolley for children made available at one of her favourite supermarkets, without any luck.

Amy Burton, 38, has been shopping at the Marks & Spencer store in Weymouth town centre for years and says she has been asking for a trolley for children to make it easier for her and her son, as well as other parents.

But, despite her best efforts Ms Burton has had no luck with her requests, despite going in ‘once a month’ and asking, which she suggests is ‘poor’ in today’s world.

“My son is five and autistic, he used to run off and I would belt off and have to leave the trolley behind to get him. We’d go back and it was embarrassing with everyone looking,” said Ms Burton.

“I have been asking since 2019 to see if they have money in their budget for one. Head office said from 2019 they would look into it and in the meantime contact the store, but I’ve never heard back from the store.”

Ms Burton says 'every other major supermarket’ in the Weymouth area has some type of trolley to use for children or those with special needs, except for Marks & Spencer in the town centre.

The 38-year-old added: “I have been shopping there for years, now I just go without him or when he is at school.

“It’s the modern way, not having any is poor.”

The local business owner says she has been informed by head office that there is budget for one but is yet to see any implemented.

In response a spokesperson for Marks & Spencer said: “We have a range of different trolleys available in our stores across the UK – this includes ones that can be attached to a wheelchair as well as those with space for a toddler. We’re very sorry our customer had problems finding one in our Weymouth store and we’ve made arrangements to rectify this.”

The Echo visited the Marks & Spencer store in Weymouth where no trolleys for children, or those which can be attached to a wheelchair, could be seen inside the shop.