RESIDENTS experiencing power cuts can use a newly redesigned web portal to report, track and receive updates more easily.

Scottish and Southern Electricity Networks (SSEN) has redesigned and updated the Power Track web portal following feedback from users and stakeholders that they wanted it to be easier to report power cuts. The portal now also includes an electric vehicle chargepoint locator.

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Customers are invited to provide feedback on the portal.

Mike Dotts, digital strategy and website development manager for SSEN, said: "We are excited to release this new redesigned and reconfigured Power Track web portal. Its updated and streamlined design, new features and greater contextual information were made with customers in mind.

"Power Track's new design and features also are a great opportunity for us to showcase how the customer feedback we receive can be used and incorporated to improve the services and offerings we provide to the 3.8m customers in our north and south distribution areas."

To give feedback, email powertrack@sse.com